Extra Space Storage - 3249 - Tonawanda - Young St.

A great all around experience, and I'll definitely be relating this to friends!

Moved in same day as reservation, no issues. Facility is clean, clerk was helpful.

Attended was very informative and helpful would recommend

I got my space online and had to check in tho there was some issue with the pricing difference between what they normally charge I guess and the online broker I guess I was using the people there were very helpful and we were able to sort it all out so that everyone was happy in the end I even paid four months in advance not to get any deal just to show my application and commitment I was a lil put off later when I got online and found that there was some policy preventing me from getting a larger unit tho this is not 100% confirmed I was told on a chat bubble that it was not allowed and if I say rented another unit online and just moved I could be banned from the facility permanently but again not 100% confirmed though highly suspected to be true in today's world unfortunately overall a good experience still a customer at least until I find a bigger unit in my price range ..honestly I would rather move across the hall than down the street but if those are the rules those are the rules right I just didn't realize how much more space I actually needed at first my bad I guess and now I have to pay for it in more ways than one I guess..advice start with the bigger one if your in a position to choose

Nice and clean. Secure as well