Desert Highlands Mini Storage

It's only been a week, reviews should be at the end of service

The check-in process is quite tedious. But I believe thatﾃ｢竄ｬ邃｢s true everywhere. Itﾃ｢竄ｬ邃｢s all digital so initialing and signing your name is tricky with a mouse. The first spot I was given was too tight for me to get my rig into. I found a larger one with nothing in front of it so I could back straight in. But there was a transfer fee and higher charge even though there were three of these spaces empty side-by-side. In addition, the documentation had to be completely done over. You would think once my account was set up everything I initialed and signed couldﾃ｢竄ｬ邃｢ve been transferred to the new space, but it couldnﾃ｢竄ｬ邃｢t be. The staff was apologetic and friendly, but the policies of the company are inflexible and not customer service oriented. Since itﾃ｢竄ｬ邃｢s all done on computers, they are not allowed to make modifications without higher authority.

Alanna was superb in helping our company obtain and moving in over the weekend. The unit accommodated all of our office furnishings and files. Will recommend this facility.

Great value and location! We started the rental space process online and via phone. The site manager, Alanna, completed the rental details when and we moved in with zero issues. Alanna is super helpful and most professional! She answered all of our questions and more. Absolutely recommended!

We were looking for a storage in Reno not too far from the airport. We found Desert Highlands based on price and location. It was easy enough to reserve a space. This location was clean and very safe. The manager seemed to care that all clients were vetted and had the proper paperwork. I feel very secure knowing that our vehicle is safely stored.