Public Storage - Redmond - 15510 NE 90th St

The spot I rented was for 16ft boat storage. There was no diagram available for the storage area and the spot I was given was extremely hard to get a boat into. Could not back the boat into it attached to the car. This is also a high traffic storage place. Lots of foot traffic coming and going through the gate.

My phone died as I was moving all my stuff in it was 9 pm when they close my friend got me a charger and plugged in my phone inside I didn't know she did this until we both were standing outside the building. We called on her phone any number we could get for public storage even got an after hours number. All OF THEM JUST WENT TO VOICEMAIL. THEY DIDNT EVEN CALL BACK UNTIL AFTER 9 AM THE NEXT DAY AND WAS NOT APOLOGETIC NOR SURPRISED WE WERE LOCKED IN FOR OVER 3 HRS AND ONLY DID WE SET UP ANOTHER ACCOUNT TO GET THE CODE TO LEAVE PAST THE GATE ON HER PHONE Luckily JUST SECONDS BEFORE HER PHONE DIED BUT I HAD TO LEAVE MY PHONE THERE OVERNIGHT. THEY SHOULD HAVE A CALL OUT PHONE FOR EMERGENCIES LIKE THIS OR at least answer the after hours calls. Everything else was fine and moving in was a breeze

Great staff. Easy storage and good location. Brandon was especially helpful.

Amazing customer service and very safe storage! Thank you Public Storage team for helping me with my transition.

Great experience, no issues moving in. Staff was super helpful. Definitely happy with the experience!