Public Storage - Plano - 3309 Alma Drive

This is just another storage facility. Nothing special about it. You see on you see them all, however Sally at this location was beyond nice and helpful. The world needs more like her to help customers like me. One thing I will say is the light in my unit has a pull cord to turn off and on. The pull cord is missing. There is no maintenance to fix it and I cannot shut power off to my unit to fix it. It would take 5 minutes and 3 dollars. I will email corporate and see what answers I can get. But having a dark storage unit does me no good.

I moved here after my storage unit up through road more than doubled in price. They have friendly staff and were amazing at answering my questions.

It's perfect size, great price. Couldn't find anyone at front desk though

Online application was easy and the whole process was simple and socially distanced!

I went in their office May 16, 2020. They were taking sensible precautions to minimize viral transmission, which I greatly appreciate. Nate, the employee that signed me up, was a very friendly family man. He was helpful in every way and made the entire transaction very clear and understandable for me. The property is well maintained and proves to be convenient for my needs. The entire experience has been five star.