Protection Self Storage - Park City

see above

The price I was quoted was not the price once I arrived. I had asked about the pricing and extra fees over the phone before putting in the reservation. I was told about an admin fee (all good for a one time admin fee of $30). Was told I had to use their lock they would supply (thereﾃ｢竄ｬ邃｢s a fee for that, wasnﾃ｢竄ｬ邃｢t told that). Was told I would need to get insurance, which compared to other facilities was nearly double (itﾃ｢竄ｬ邃｢s $20/month extra), the explanation was a tad strange, in that they expect your home owners insurance to cover things - but their fee is a means to cover the home owners deductible (told this in person). Was told that taxes would be roughly about $10 - this was not the reality I was experienced on arrival. The taxes are $39 - monthly. Thatﾃ｢竄ｬ邃｢s a hefty tax not included in the monthly rental price & not fully disclosed when talking to management over the phone. It left me feeling like I had been thru a bait and switch when I arrived. It didnﾃ｢竄ｬ邃｢t help when the manager said: youﾃ｢竄ｬ邃｢re getting a discounted rate for three months. I know he meant well, but it doesnﾃ｢竄ｬ邃｢t change the lack of disclosure and I already knew about the intro rate. The facility itself is a nice facility. Clean. The trollyﾃ｢竄ｬ邃｢s for use are solid, made of metal, and like new. The elevator is fast which is a plus if youﾃ｢竄ｬ邃｢re on the 2nd floor. The access doors of units are nearly as wide as the space itself, which is a plus. Parking is a tad disorganized. For those things itﾃ｢竄ｬ邃｢s a good place to store things. Not exactly in Park City. Facility is inside the border of the next county & city over from Park City. This is in Wasatch County and the town of Hideout. I gave it 4 stars due to the lack of full disclosure on pricing with tax. My suggestion is to just include the tax in pricing, or disclose it. p.s. I wasnﾃ｢竄ｬ邃｢t offered a cold beverage.

The big problem I had was they gave me the wrong address for their car storage so we drove to 3 locations before we found the place.they gave me the address of the storage units not car storage 20 minutes away. When I called back they gave another wrong address luckily it was only a few minutes away. Besides that the employees were all very nice and helpful.

Very clean. Very helpful staff.

Move in was easy. Main gate entrance is definitely unique!