Public Storage - Lynnwood - 2215 196th Street SW

I had to get a storage unit for a family member a year ago. First time using a facility and was very easy to reserve online, answered all questions I've had quickly. I plan to move and store most of my household as well while I wait on a new residence.

Great customer service, the app is nice love you can access without getting out of your vehicle

Very accommodating and friendly, Booked with ease! Easy access, Super clean space.

Loved the user-friendly web-site to reserve my unit. Their introduction call was made promptly and offered support and contact information, should I need it. I needed a change in size for my unit. I called their office and I literally had what I needed in 10 minutes along with a confirmation of my changes. Staff was warm, friendly, and accommodating.

Reserved ahead of time. No one at counter on move in day. Waited around in the rain for 30 minutes. Called every public storage phone number I could find to try to complete move in and get gate code. Was passed around multiple times then finally routed back to the front desk of the place I was standing outside of. No one answered. I could not complete on line registration because the only payment option was via bank account and routing number. Which I did not have memorized. Why couldn't I just use a card??