Public Storage - Houston - 7701 Main Street

Bien El acceso al edificio Buena seguridad

I could not be happier with the service I received. Service, facility management, it was all very well organized.

Angela, Amelia and Lezzeta were the best! They assisted me with my storage needs along with being professional, helpful and friendly. I had called the reservation line on the same day I rented and was hung up on by a gentleman who refused to give me the rates for the different sizes of storage rental. He told me I was being non compliant and that he needed more personal information before he would quote me the prices. He was very unprofessional and spoke to me as if I was a child. Angela, Amelia and Lezzeta gave me the best customer service even though my exchange with the phone employee was not a pleasant one. These ladies explained everything in full detail and made my experience an enjoyable one. I will recommend them to others who are looking for storage units.

the staff was super friendly and fun.

The staff is very professional and customer friendly. The only disappointment thus far is the standard time allowed to punch in the access code, enter the elevator, and select the floor you wish to visit. The allotted time is way too short. Each time I've visited the storage facility I'm frustrated since I have to go through the process at least twice!!