LocalStorage - Bedford

Great space for the price, location was a little too discreet for my taste up in the hill. Hope security is good. Great customer service, I had a female and we played phone tag almost for two whole days and she was nice as can be and patient with me and my lack of computer knowledge lol.

My experience with Sparefoot was positive, but direct customer service before and afterwards by the Local Storage company has been awful. Calls werenﾃ｢竄ｬ邃｢t returned, despite the recorded assurance that Iﾃ｢竄ｬ邃｢d here back within 24 hours. I paid online, received a gate code and unit number, 027. The unit was dirty but I had items to store with me, so I stowed them and put my lock in the door. The next day I returned with two car loads of items and a friend to help. When we got there there was a second lock on the door so we had to turn around and leave. I called and used Local Storage website to leave an urgent message. The website wouldnﾃ｢竄ｬ邃｢t upload my message, and no one returned my call. I lost at least two days access to my unit. If this isnﾃ｢竄ｬ邃｢t resolved soon, Iﾃ｢竄ｬ邃｢ll have to post a negative review. I am 72, disabled, and live on a small monthly income. This is already costing me more than what Iﾃ｢竄ｬ邃｢ve already paid.