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Public Storage

2500 N Main Street, Walnut Creek CA, 94597

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Office Hours
  • Mon CLOSED
  • Tue CLOSED
  • Wed CLOSED
  • Thu CLOSED
  • Fri CLOSED
  • Sat CLOSED
  • Sun CLOSED
Access Hours
  • Mon-Sun 06:00 AM - 09:00 PM
Customers Review
  • JACK Doyle

    April 01, 2023 - From PublicStorage

    Keyniya and Andy were very helpful and helped get us moved into the bomb shelter

  • Charlie Gebhardt

    March 24, 2023 - From PublicStorage

    Victoria gave an excellent check in process and made sure I was all set - great location and service

  • TC

    February 08, 2023 - From PublicStorage

    It's a great facility. The people who work here are great. But, the company has some shady practices... They will increase the price of your unit by 20-25% after just a few months in there. I'm not talking about increase from the promotional rate to the normal rate, that was expected. 3 months later after that they increased my price out of the blue. From $150 to $200, no conversation just "here's your new price". They also won't prorate your move-out month, so if you move out on February 5th, you pay for the whole month. Both of these things are in their T&C so technically they aren't doing anything wrong, but its still shady. Oh, and one time I was stuck in the elevator for 10 minutes after hours. The firefighter call button was stuck and I had no service. Almost had a panic attack. Luckily it started up again but very scary.

  • TC

    February 08, 2023 - From PublicStorage

    It's a great facility. The people who work here are great. But, the company has some shady practices... They will increase the price of your unit by 20-25% after just a few months in there. I'm not talking about increase from the promotional rate to the normal rate, that was expected. 3 months later after that they increased my price out of the blue. From $150 to $200, no conversation just "here's your new price". They also won't prorate your move-out month, so if you move out on February 5th, you pay for the whole month. Both of these things are in their T&C so technically they aren't doing anything wrong, but its still shady. Oh, and one time I was stuck in the elevator for 10 minutes after hours. The firefighter call button was stuck and I had no service. Almost had a panic attack. Luckily it started up again but very scary.

  • C Lo

    February 04, 2023 - From PublicStorage

    What a clean and well maintained place. Although business hours are not ideal as some people show up before their 9am start time. Great security system for accessing the elevator.

  • C Lo

    February 04, 2023 - From PublicStorage

    What a clean and well maintained place. Although business hours are not ideal as some people show up before their 9am start time. Great security system for accessing the elevator.

  • Emily Hardeway

    January 25, 2023 - From PublicStorage

    First and foremost let me give the property manager, Dominique, a big thank you! From the first day til my last day renting a storage unit she stayed pleasant, friendly and helpful. As far as the overall storage facility, it is very clean and always smells good. I felt comfortable having my items stored at the Walnut Creek location.

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