Public Storage

Tony was great and helpful, and Sam as well

Pricing is/was decent, I was just given a five week notice of a 30% price hike, which I think is a bit excessive, and having just moved into the unit a mere 4 months ago... the idea of moving all my stuff now is ridiculous. It took 3 months to fill it. It definitely feels shady. I would give zero stars for this treatment, but I have to àdmit the facility is nice. Edit: In response to my review, I received a call from this facility. They attempted to submit a request to drop my rate on my behalf, which was pretty much immediately denied via text message... on a Saturday. An automated response is my guess. The money means something, but more than that, the lack of customer care. The way it transpired suggests to me that the specific location cares but have their hands tied in some respects, and are at the mercy of upper management which seemingly saw fit to not even grant an extra month before the rate increase. I'll pay the rate increase because I have no choice at the moment. I'll add one more star to my review given the call I received.

Tony very helpful

Tony is the best over there, very friendly ❤️