Public Storage

Francis prepared my contract papers in a very professional manor. After all the paper had been completed and signed he explained the contract, when my next payment was due, and showed me how to get into the storage facility. He was a very polite gentlemen that was their to help me in every way.

Went in not sure what to expect. On entering I there was another customer was being processed. The attendant Francis welcome me and stated he would assist me as soon as he is finish the customer he was working with. I would not have expected anything beyond that. He continued to assist this customer in detail. Of course the area so small, I was able to hear everything that was going on. Before he was finished with that customer, another customer came in. The customer went and picked up some items from the shelves. It seem he has been there before the way he went about picking up his item. He too was welcomed and told that there were two customers ahead of him. He thank Francis for the information and stand not behind but with more distance between the counter and me. When the first customer was finished, it was now my turn. I asked the customer that came in after to go since my process was going to take a little longer. After a little going back and forth and my insistence the customer went ahead. Did not take long. It was now my turn. I am now with a certain amount of confidence I felt I was ready. I was asked what I was going to be storing. They were going to be personal effects. We walked out and selected one of the lockers. This process was smooth and this gentle performed the function very well. As a matter of he mastered it. Only to find out later this man has a Master Degree. I was impressed.

Loraine grt job in explaining the detail

Lorraine had great customer service, she was very polite, helpful and nice.

Lorraine had great customer service and was very knowledgable!!!!!!