Public Storage

Service was excellent Judy was exceptional and very very helpful and kind!!

Judy helped me with everything I needed in a quick and painless process!

To whom it may concern: I am writing on behalf of Michael, a PS CST. He had shown exceptional CST (Cust Srvc Tech) Skills. Not only did he assist me in further understanding my rental agreement, he also explained the reasons behind its text within it. He went above and beyond and noticed that I have had 3+ rental hikes on my unit (4+ years at Santa Rita location). He insisted on submitting my account for a rental amount modification (rent reduction), due to the fact that I have yet to be late on any payment at either of my PS Rental Units at either Pleasanton locations (Santa Rita Rd and Boulder St, last 8+ yrs) locations. I just want to impress that Michael's CST Skills warrant a pay raise without question. I am military, and I am locally stationed near the Santa Rita location, his concern is greatly appreciated and customer service skills should be embraced by PS Management, FYI. Professionally, Daryn L. Depew:

Michelle and Michael provide us a wonder great service. Thanks for their help.

Michelle and Michael provide us a wonder great service. Thanks for their help.