Extra Space Storage

Skip was very helpful when trying to find a unit that would occupy my needs. He was knowledgeable and able to answer most of my questions. I will be returning when I am ready to occupy.

super nice and helpful customer service. very painless process of moving in and out

Leane was pleasant and easy to work with throughout or time at the storage unit. Her great attitude and kindness was appreciated! The facility was clean and convenient.

Nice facility. Clean and well lit. Complaint would be that the layout sheet next to the elevators aren't accurate. Also wish there was a bathroom and a garbage can somewhere. I guess that's to keep prices low? But experience was nice so far. Another note would be the extra fees aren't as in your face as the web price. They do tell you prior to purchase but when shopping around it makes it inconvenient to find out about lock fees, activation fees, insurance etc which is all required. Nice that I could do everything in advance and just go to my unit without having to make time to go into the office to get started.

Extra Space was flawless from the beginning to the end. I rented my storage unit in Pittsburgh, Pa located on Brinon St. My experience when speaking with the on-site agents were always, pleasant, informative & reassuring. Particularly the agent Leane Kennedy, whom went above & beyond to assist me in changing into a bigger unit and also helping me with a sudden situation that needed to be changed in my contract….. A BIG KUDOS for Leane for her excellent customer services. Due to my experience I’m giving a 5 star review!! The pricing is reasonable “ at the time of rental.” However I did read a review that stated the price is subject to change due to the market ? while the contracts are month to month. I certainly will be mindful to inquire the high probability of PRICE INCREASE ??