Public Storage

Love the location, and space availability. Michelle is super helpful, friendly and gives awesome customer service. Have 2 units here. Mahalo Public Storage.

I’ve been having the best customer support and service from day 1 since I rented my storage unit. I also lost my keys to my storage unit and thanks to Michelle for being a great help in supporting me through my difficult time.

We are currently renting a unit from the Public Storage in Pearl City. It’s tucked away off Kam Hwy, across from Walmart. Access is easy, no busy Highway with transients nearby, well lit, secure and staff is always onsite during business hours to assist. Parking is easy, and there are always carts available to haul your items to and from your unit. What I like about this facility is that the staff are so very helpful. I ran in to some issues with the rent increasing. I understand that with the economy and inflation, this happens. But there are times when the increases puts the customer in a position where they can’t afford it and may have to look elsewhere. Public Storage appreciates my business, knows it’s long term and wants to help me so we can maintain our partnership. Michelle & Martha at PS, have both gone above and beyond to help me figure what the best plan is for me. Even if it doesn’t work out (I will post update later) Their service is worth noting and recognizing. I highly recommend this facility for storage, it’s safe, clean and staffed with some pretty exceptional people.

Michelle was able to assist us with following up with an issue with the entire contents of my storage unit. She was very professional, pleasant, and very helpful. I hope the issue will be correctly resolved as it had to be escalated.