Public Storage

They make you purchase locks from them for your storage unit. You can not use your own. The problem is that the keys are made of inferior metal and break off in the lock. As for any customer service , none , nada , the lady at the front desk did not offer any assistance. You have to do it on your own, even though you buy inferior locks from then. I suggest you do not use this company. The key breaking off in the lock is a common thing I hear from other patrons of this place. 3/14/2023 The day after I posted this review, Received a call from the company wanting to make things right. Will follow with this review after they make good. 3/16/2023 : Public Storage made good on what they said they would. They cut off the old lock that had the key broke off in it and replaced it with a new lock. As they said they would. Thank you Public Storage for making thing right.

IT WAS MY 1ST TIME USING A STORAGE N MS.WHITE WAS VERY PROFESSIONAL & SHE MADE MY VISIT COMFORTABLE FOR ME.

Tiffany is extremely supportive and knows her job well. She goes above and beyond to be nice, patient and professional!!! Very grateful and thankful.

Tiffany was a huge help. Very informed and patient while helping me find the right unit.

This place actually exceeded my expectations in many ways. First, was able to do the whole thing online and got access to my locker same day without having to talk to anyone. They have great security and pretty cool tech in their app. You can open the front gate for parking from your phone. And it's very secure, you have your own PIN to access your floor. The onsite staff is very friendly and helpful. I outgrew my first locker, they easily helped me transition to a bigger space. I accidentally left something in my old locker and the property manager Tiffany made sure it got safely returned. They couldn't have made storage any easier. Pleasantly surprised and happy with my entire experience here and have been renting for about a year now.