Extra Space Storage - 8819 - Chicago - 111th Street

Ivory explained the whole process in great detail. Was able to answer all questions. Walked us to the unit to show us location and features. Great to work with and very friendly and courteous.

I booked a unit on SpareFoot and received a follow-up call from the store manager at Extra Space almost immediately. He was super helpful and friendly and gave me all the information I needed before my first appointment. I'm so excited that I'll be paying about half of what I was with another company.

I received excellent customer service at this location. The building is new and the storage facility is clean. We stored our living room furniture on a rainy day and loved the indoor bay for unloading.

Everything was well put together and efficiently prepared prior to my arrival.

My experience exceeded my expectations. Demi and Ivory were an amazing customer service team! Ivory was my initial contact and she walked me through the entire process even getting up to show me the unit. I am glad that I chose this facility for my first rental. I was attracted to the facility for the cleanliness, security and location and now I can add customer service.