Public Storage

Great customer service. Desi R., super helpful!

I recently had the pleasure of working with Desi, the property manager at Public Storage Facility located in West 47th and I have to say that her service exceeded my expectations. Desi was extremely friendly, knowledgeable, and patient with me as I navigated the process of finding the right storage unit for my needs. She took the time to explain all of my options and answered all of my questions in a way that was easy to understand. Not only was Desi helpful during the initial process, but she also went above and beyond to make sure that I had a positive experience throughout my time at Public Storage. Whenever I had a question or concern, Desi was always available to help and did so in a timely manner. She even provided me with helpful tips on how to best organize my belongings. Her attention to detail and friendly demeanor truly made a difference in my experience. Overall, I highly recommend Public Storage and specifically Desi for her exceptional customer service. If you're in need of a storage unit, be sure to visit this location and ask for her. You won't be disappointed! Thanks again, Desi. You’re the best! Keep it up, Joel

The district manager for this property went above and beyond. As she toured me on each of her properties to see what was best suited for my needs. I would highly recommend renting at any of these properties. Great staff as well.

Desi was incredible during my check-out process. Super helpful and closed out everything with ease & in a timely manner. Thank you!!

In general the staff, are amazing and the storage good. Some suggestions Store: The installation are new and clean, the heat in the third floor is extremely high, to hot inside. The store should have more hours of operations usually people work 8am to 5-6pm. The store open 9:30am and close at 6pm there is not time to come after work, mostly storages close at 8pm and have more staff available. Staff: They are friendly and kind. Only one suggestion “don’t yell the clients, be a little more polite” for costumer service is important to be supportive and empathize with the clients. But those girls has pant! More than some men that I know.. congrats girls!!! Good job.