Public Storage

Zedick and Eli both have exemplary customer service skills, and are always very helpful - and both very knowledgeable with their jobs - I'm a happy customer!!

Storage can be very challenging. I had a lot of struggles during the time I was in my storage unit not only with personal matters and financial strains but also at times keeping up with the costs. Certain events that became stressful nonetheless ended up resolved. Again saying the whole process can be difficult. The corporation Public Storage has built doesn’t exactly help. It puts extreme and unnecessary pressure on its clients and also its staff If I was rating the company I would no doubt be placing a single star but it’s the current employees, over worked over used over stressed, that end up feeling the pressure. Eli and Elena specifically, always went above and beyond time and time again to make the experience as better THEY ARE THE REASON FOR THE 4 star rather than one. Stop adding fees start answering the phone when we try to make a payment and make certain there is ALWAYS enough staff on hand (at least two people) that they can at least do the tasks asked of them! It’s abusive to expect otherwise. Thank you to the staff members who’ve done their best Upper management needs to get it together

They were professional very friendly They sure do know there job Thank You Eli and Z

Had the pleasure of dealing with the manager Eli recently and was completely satisfied with his customer service!

Elena was extremely helpful in assisting me coordinate a delivery to my storage unit. She seriously went above and beyond to make sure the delivery went smoothly and I had easy access through the office to make sure these large boxes were easily moved into my unit. We talked at least 3-4 times and she was always super friendly and professional. I very much appreciate how easy my experience was because of her! Thank you Elena!