Public Storage

I told Frank, the Property Manager, I was going to write a review because she was so helpful in a stressful situation and deserves the recognition. A few weeks ago I was surprised with our Landlord telling us we needed to move because she had to sell the condo we had rented for over ten years. Shocked and stressed the first thing I could think of was renting a storage unit. I looked up the public storage closest to us and it closed in 20 minutes. I rushed over because I work more than full time hours/the hours the Public Storage office is open and wouldn't be able to come on another day to rent a unit until who knows when. Frank helped me . I apologized it was so close to closing time and briefly described my situation. She stated that it was not a problem. She walked the lot with me and showed me several different sized units until I chose the one that worked for me. She then took me back to the office and walked me through all the pricing, paperwork, insurance, and showed me different options offered for purchase in the office such as boxes and packing tape. Frank stayed after closing time to make sure I was taken care of. She didn't have to but she wanted to. She went above and beyond to help me when she could have told me that it was too close to closing time to help me. As soon as she handed me the key to the unit I rented I definitely had a new sense of calm. Thank you Frank, my family and I appreciate you.

Customer service has been great, we definitely had zero problems and concerns about this location, We definitely felt like our personal belongings were secured and had no doubt in our mind. The process was very easy to get a storage unit and we will be using this location again in the near future! Who ever is in charge of this place should get promoted !

Jeanette was so helpful and friendly. Definitely recommend this storage unit.

Jeannette was super helpful! Made the experience quick easy. Thank you so much!!

Jeannette was super helpful! Made the experience quick easy. Thank you so much!!