Public Storage

It’s a nice place and everyone who works there is nice and really chill. Overall the facility is clean, aside from the occasional dying field mouse :( and only downside is the bathrooms aren’t unlocked so you have to find someone working there to open em for ya. The biggest issue w the company I have is how they handle pricing. I rented a unit in March 2022 and had the special deal of $1 for the first month and then $99 give or take a few for each month afterwards. I got an email the other day (end of July 2022) stating my rent is increasing by almost 40% in September 2022, 37.7% to be specific. I understand for new units the price would be higher, but for customers who’ve been on time w payments and use the facility without issue, this sorta rent hike is ridiculous. Just be careful please if you’re looking to rent. EDIT: They were nice enough to extend the rent I signed up for, for another 3 months. The staff are super nice at this location, and a lot more reasonable than corporate since I spoke to the district manager about this rent issue, and he claimed I he would reduce my rent. He never sent me a written documentation about it even though I explicitly asked for one multiple times, and the rent adjustment he claimed would happen for me never occurred. Thankfully, the staff at this location were much nicer and understanding. EDIT (Again): The staff are always nice, and super understanding normally. My unit required maintenance, which required me to move my stuff, but thankfully the staff are super understanding about it all and were extremely helpful. They made sure to get me an almost identical unit to the one I moved from, and the were always super communicative about it all, making the whole process a lot easier.

Public Storage in Hawthorne. Can’t say enough about Robin who works there .She is the absolute best. Super helpful and lovely.

Ms.Robin was such a sweetheart ! She went above & beyond for my mother(Tylisha Glover-Sands) & I and made our moving much easier ! Thanks

Sol was super helpful and very informative!

Sol was super helpful and very informative!