Public Storage

There was a huge mix up with the unit that I rented. When the movers I had hired arrived with a truck and trailer full of items for storage, there was someone else’s lock the unit we had just rented. Since it was five minutes after the office closed, there was no one there to help. Not knowing what to do, they found an empty unit and unloaded into it. The regional manager called me himself and apologized profusely for the mixup. They took full responsibility. In fact, he went himself and moved my items from one unit to another. I cannot say enough good things about Public Storage! We are all human and we all make mistakes, but they definitely make it right when something goes wrong.

Great experience thanks to Julie at public storage. Never rented a storage unit before and had accidentally rented too small of a size which I didn’t find out until I got there. Called the office and Julie came out and showed me the different size units and was able to help me transfer mine all in the matter of minutes. Which was great because I’m set to move tomorrow and then I catch a flight across country. Thanks Julie!

Great experience thanks to Julie at public storage. Never rented a storage unit before and had accidentally rented too small of a size which I didn’t find out until I got there. Called the office and Julie came out and showed me the different size units and was able to help me transfer mine all in the matter of minutes. Which was great because I’m set to move tomorrow and then I catch a flight across country. Thanks Julie!

Great experience thanks to Julie at public storage. Never rented a storage unit before and had accidentally rented too small of a size which I didn’t find out until I got there. Called the office and Julie came out and showed me the different size units and was able to help me transfer mine all in the matter of minutes. Which was great because I’m set to move tomorrow and then I catch a flight across country. Thanks Julie!