Extra Space Storage

Lauren and the team have been more than accommodating and helpful. Since my home was under construction and the schedules kept getting delayed due to Covid, they worked with me up until the end. I had an exceptional experience renting with Extra Space. I’d highly recommend to anyone who is looking to rent a storage unit in Dumfries!

I recently had the pleasure of dealing with Beth at Extra Space Storage, and I must commend her exceptional level of customer service. From the moment I walked in, she greeted me with a warm smile and was genuinely eager to assist. Beth showcased her vast knowledge about the storage options available and took the time to understand my needs, ensuring I got the best solution suitable for my items. Furthermore, her patience in answering my plethora of questions was truly commendable. I've interacted with numerous customer service representatives in the past, and Beth stands out as one of the most diligent, considerate, and dedicated among them. Her professionalism and attention to detail made the entire process seamless and stress-free for me. I would highly recommend Extra Space Storage to anyone in need, especially if you're fortunate enough to be assisted by Beth. Her commitment to excellence is a testament to the high standards upheld by the company. Thank you, Beth, for turning what could have been a mundane task into a delightful experience!

Ellie was a big help during a difficult situation. She kept me informed and answered all my concerns, and questions in a timely manner. She was very helpful when I had to transition units.

Very peaceful facility with friendly staff. I would definitely choose Extra Storage again and again. Thanks for making my transition so peaceful.Highly recommended.

I appreciate the great customer service Lauren provided. She provided great information & answered questions that I didn’t even think about even asking. It was a great experience.