Extra Space Storage - 3844 - Austin - McNeil Drive

while making the reservation i need to talk to the facility aha the operator cater first to let him know ages then got on phone to let me know i could finish with them and before we could say but the manager was calling me and had already upgraded my size and helped me pay and answered questions in about 5 min. cause like usual i was in a hurry. thank you for all who i talked to.

We appreciated the friendly reception at Life Storage when we did the walkthrough. Location, cost, security and controlled access were all important and met our needs. Easy online account setup process. Thanks!

The manager i think his name is "Thomas"...? I pray that's correct but anyways he is simply outstanding, he remembered who i was from when i was his client around a year ago and hes just as on point as i can remember him being also... i will always recommend this place simply because of how awesome he was/is and his customer service is lets just say a 10 out of 10 its a good 15 ty again for all your help

Excellent service and very congenial person that helped us.

Likely my own fault for not checking the unit before move-in, but it was not a rectangular room as I had expected which made packing in significantly more complicated given the reduced floor space. The roll-up door sizes also vary a bit so I recommend checking the width meets your needs. Also I must note there were massive screws coming through the ceiling which meant you couldnﾃ｢竄ｬ邃｢t stuff things all the way to the top without risking scratching them or poking holes in your wrapping. I do want to give a kudos to Thomas (manager there) who was very efficient, professional and kind and the pricing was very affordable.