Public Storage - Pasadena - 8190S Ritchie Hwy

The person working was very helpful and informative it was a pleasant experience thanks

Personnel were very friendly, polite and informative. When I question something they said, they responded in a polite tone, so I did not feel I was asking something stupid. You want me to give a true response no problem, but have to read a bunch of terms and agreement for you to post, seriously, not reading all the gobble de guek!!! You want the opinion

I will only be using the storage unit for 2-3 months. So when we went looking for one this was actually the closes one to our home. When I arrived I was greeted by Nancy. She is a very thoughtful professional person. She explain all the options, and the must have lists with me. Everything she presented was clear & even clarified with me. I hope that Public Storage knows that she is a great team member. The reason for the 4 stars - mainly because the facility gate is always given me/us issues getting inside. The lighting in the hallways could be brighter (it is more of the motion detectors issue - they come on and are not very bright). I mentions this because other folks I have met & talked to have the same issue. Once again, Nancy at this facility is outstanding. Looking forward to being a Public Storage customer/client in the future.

I found that the employee who helped me shared too much of her personal life with me!! The facility is clean and I feel comfortable and safe while I am there.

It was all smooth and easy....