Public Storage - Lone Tree - 8812 Park Meadows Dr

Easy process to pick my space, sign a contract, and pay first monthﾃ｢竄ｬ邃｢s rent. Facility was very clean with easy access. On-site attendant stopped by to check if we needed anything. Would recommend to others.

While the price we received was great, the service is non existent. We wanted to come see the unit before we rented. Even though the hours are listed till 6pm, when we got there at 4:45 the day before our rental date, no one was there. When I called, it takes you to a call center, but the location and all I was told was to do the rental online. I tried but since my move in date was the next day, it wouldn't let me do it. They even changed the date on their system while I was on the phone but it didn't help. So we went back again the next day. Same deal. No one there. This time when we called, they transferred us from the call center to the location. It went to voicemail. We left a message and when they called back, they said that they are only there until noon. Why are the hours listed not reflective of this? We wansted a lot of time, then eventually did the electronic contract. Then drove around the property in the dark to find the unit. Then of course, the door is smaller than we were told and it drags on the floor when you swing it open. We definitely would have chosen a different unit had we had a tour if someone was working during working hours. So, terrible experience. But it was cheap. So you get what you pay for.

This facility is well managed and very easy to use.

The process was easy and faster than expected. Manager on Site was friendly and professional.

Julie was a delight to work with. She explains everything and very knowledgeable. The space was clean.