Public Storage - Gresham - 2600 NW Burnside Court

All was simple and easy to complete online. One thing that was a little frustrating was that I was delayed on moving into the unit. When I went the first time to use my unit the gate code would not work and said see manager. That's by appointment only and I was unable to do so being it was on a Sunday. So I wasted a whole day with that. Then Monday I call and the next available appointment was the following day so I had 2 basically lost days cause I could not get into my unit. And all that the appointment consisted of about 10 seconds to see my ID. That was all. I think it would be much more streamlined if it was offered to scan your ID in via hour app or email or something to that effect. Just my opnion. Would have saved me about 3 days in the middle of a very stressful time for me to move in which I was already in a time crunch. Aside from that I did have a good experience in my storage rental process and was satisfied. Thank you

Location was perfect and easy to access. Customer service experience was appreciated and consistent.

Excellent customer service

Tricia was wonderful and helped me out tremendously. She made phone calls for me and gave me information I needed. I am moving from AZ to OR and I feel good about having my things at this storage facility. She was very friendly, efficient, and competent.

Thanks for your convenience