CubeSmart Self Storage - Columbus - 1531 Georgesville Rd

Time-saving online control of rental agreement and payment for move in without need to go to an office. I had access to the unit as soon as I paid online. Excellent customer service with a welcome phone call and clear instructional e-mails. I appreciated the lock that was waiting for me at the unit as I did not have extra time to go purchase one. (Yes, this lock was included in my bill, but it was the same price as other locks and custom fit to the unit for less likelihood of break-ins.) Thank you for making the rental and use of the unit so easy.

TIME SAVER!!! EXCELLENT SERVICE! Renting the storage unit was perfect from helpful and friendly staff on initial phone call to the online agreement signing. CubeSmart and its staff eliminated extra steps, such as going to a rental office to sign the lease and pay. Once I paid online, I had instant access to the unit before handing over the physical rental contract at the front office. A welcome bag with a lock for the unit saved me time from going to the store to purchase a lock. (Yes, I paid for the lock, but its cost was less than my time cost to go buy one.) The unit was clean. A man was outside trimming back weeds in the pavement. They really take care of their units and property. My assistant dropped off the signed rental agreement and I received a friendly welcome phone call from the manager. More businesses should serve their customers this way. This has been the best storage unit facility experience and one of the best in customer service thus far.

Manager was friendly, knowledgeable, helpful and extremely punctual.The visit at the unitand main office was pleasant!

I have nothing bad to say about this location.

I had a unfortunate start the day of service but the manager Cam took care of everything. Cam definitely went above and beyond to resolve the small issue.