Extra Space Storage - 3447 - Chicago - Grand Ave.

Clean and staff was very helpful.

Great location near me at a superb price.

Nice work goes recommend them to anyone also help you bring your stuff and if they have the time pretty nice decent place

I would love to recommend this location but the overall cleanliness is horrible. The bay for parking was the worst where their was trash the day I moved in and the same trash was there the next day. I haven't been back since Friday the 13th and also the lack of dollies. We moved more items in and all the dollies where locked in the office. We left and brought more stuff back and the office was still closed and the dollies still locked up in there. I had to go home to get a dolly I had to move heavier items into the storage. Overall great location but their need to be someone cleaning and mopping and also dollies placed in locations easily accessible to continue your move in or out and have it like the locked carts at the grocery stores but where you can put in your access code to use and also check back in. Just a suggestion.

When I arrived there, they were nice, very personable and you don't see that kind of customer service now adays