Public Storage - Oakland - 680 Hegenberger Road

Arrived at 4:30 unaware that the facility closes at 5 on the weekend which seemed really early. I had no idea where my unit was so I went to the rental office and waited for a few minutes for someone to arrive. I think they only had one person working and I might have seen her cleaning on site and that's why I had to wait. An employee came to the rental office and she told me where to find my unit and how to open it. She also us we had to off the premises by 4:45! I got a good deal on the unit but that's probably because it is a very odd shape. Not a rectangle. This is fine for me but it would have been nice to know that before hand if I actually did have large things Horrified to see the unit in front of mine looked like someone tried to break in by someone trying to rip the lock off the door. I hope my stuff will be safe here.

Affordable storage, close to the freeway, seamless online contact-less check-in.

All of the staff have been very friendly, professional, and helpful. Especially Migdalia who did our initial intake. The space was secure, clean, and easy to access.

I went to the Hegenberger site and was greeted professionally and clear about what to expect at public storage thoroughly I appreciate it.

Good Customer service and great rates.