Extra Space Storage

Can’t beat being helped in person! Great store in Monument!

Cory was amazingly helpful!!

SO much better than previous storage experience! When looking for a storage space close to Monument I almost did not even call Extra Space due to the previous experience I had with a different Extra Space facility up in Denver. At the Denver facility, I would get the 6 month increase on rental rate as expected, first time it was 10%, second time it was 15%, third time another 15% which I contested and they brought it back down around 10%, then the fourth time it was an 80% increase and they negotiated it down to only 40% as though I was getting a deal even though their online advertised rates for the same unit were much cheaper...I was beyond frustrated and started looking for a place in Monument. I chose to at least call this Extra Space facility (even though I really didn't want to based on my previous E.S. experience) since their advertised rates are much cheaper than other facilities around Monument. I spoke with Kayla and she was extremely helpful explaining every question i had to ask. I was able to pre-pay to lock in a rate I was happy with and avoid the rate hikes I dealt with at the previous facility. Drive up option is great, facility is well monitored and secured, all-in-all glad I chose to not write this facility off because of the previous experience at a different E.S. facility.

Little bit of an unorthodox review since I never actually moved in. However, everything that could be done online was smooth. When Checking out the team they worked with me to make sure my account closed up well and took care of me quite well.

By far the friendliest and most helpful storage facility I’ve been to. Kayla and Cory are the best! And you can’t beat the location, close to I-25