Extra Space Storage

Very helpful nice and a pleasure to work with

The service was really good and the young lady that helped me was very professional and polite.

Moving back home has been stressful to say the least, so having someone to work with you is always a pleasure. Brittany made sure to show us what we would receive, and stuck to our given quote. She didn’t push us to spend more and I appreciated that. She went over every detail of the contract and made sure we understood it all. I would recommend anyone to her and this facility.

Brittany was exceptional. Her customer service was above and beyond expectation(s).

I recently had the pleasure of utilizing Extra Space Storage in Fort Washington, and I must say, I was thoroughly impressed by the recent improvements and the level of customer service provided by the manager, Brittni. First and foremost, the facility itself has undergone noticeable upgrades. The units are clean, well-maintained, and equipped with top-notch security features, providing me with peace of mind knowing that my belongings are safe and secure. The cleanliness of the property reflects the dedication of the management team to providing a quality storage experience. However, what truly sets this facility apart is the exceptional customer service delivered by the manager, Brittni. From the moment I stepped foot into the office, she greeted me with a warm and friendly demeanor, making me feel welcomed and valued as a customer. She patiently listened to my storage needs and provided me with helpful suggestions and options tailored to my requirements. Throughout the entire rental process, Brittni went above and beyond to ensure that I had a seamless experience. She was incredibly knowledgeable, addressing all of my questions and concerns with professionalism and expertise. Her attention to detail and commitment to customer satisfaction were evident in every interaction. Not only did Brittni assist me during the initial rental process, but she also continued to provide exceptional service throughout my time at the facility. Whenever I had a question or needed assistance, she was readily available, always maintaining a positive and helpful attitude. I highly recommend Extra Space Storage in Fort Washington, thanks to the recent improvements made to the facility and the outstanding customer service provided by Brittni. Whether you're looking for short-term or long-term storage solutions, this facility is undoubtedly the place to go. With their attention to detail, cleanliness, and friendly staff, you can trust that your storage needs will be met with the utmost care and professionalism. Five stars all-around for Extra Space Storage and a special shoutout to Brittni for going above and beyond to ensure my storage experience was exceptional. Thank you!