Extra Space Storage

Great place to store your stuff, nice ppl in office

Very clean location. Helpful staff.

Janeta help is wonderful as always highly recommend speaking with her if you need anything at this location

Great customer service, very helpful ?? staff.

A Haven of Kindness and Support at Extra Space Storage, Port Imperial! I want to take a moment to express my heartfelt gratitude to the incredible team at Extra Space Storage at Port Imperial. From the very first interaction, I knew I had stumbled upon a storage facility that's truly exceptional. The kindness and empathy displayed by the staff here are beyond compare. Moving and storing belongings can be a daunting task, especially when you're navigating through personal challenges simultaneously. However, the team at Extra Space Storage has an innate ability to make you feel not just like a customer, but like a friend. Their genuine concern for your well-being is evident in every conversation and action, and they go above and beyond to ensure that you're comfortable and at ease. I must highlight their exceptional professionalism and knowledge about their field. They are well-versed in every aspect of storage solutions and are more than willing to guide you through the process, no matter how many questions you have. Whether you're a storage veteran or completely new to the concept, they will patiently explain everything, making sure you understand every step of the way. What truly stands out is the team's unwavering commitment to fostering a supportive environment. They listen attentively to your needs, taking the time to understand your unique situation. I've never rented storage units before, there’s one right next to my house, but the warmth and friendliness of the staff here have convinced me to stay at Extra Space Storage at Port Imperial every time. In a world where exceptional customer service can be hard to find, this team shines as a beacon of hope. Their kindness and empathy are a rarity that should be celebrated. If you're in need of storage solutions, I wholeheartedly recommend Extra Space Storage at Port Imperial. You won't just find a place to store your belongings; you'll find a community of caring individuals who will support you through every step of the process. Kudos to the team for making storage not just about spaces, but about hearts and connections. I sincerely hope that the management at Extra Space Storage gets the opportunity to read this review. It's not just a review; it's a heartfelt expression of gratitude and admiration for the exceptional team they have in place. Recognizing and appreciating staff members who go above and beyond is one of the best ways to support and uplift the workplace environment. To the management: You've assembled a team that embodies the values of kindness, empathy, and exceptional customer service. These qualities are not just important, but they're also the foundation of a business that truly cares about its customers. The staff members at Extra Space Storage at Port Imperial have set a remarkable example of what outstanding customer service looks like, and they're an asset to your organization. In a world where positive experiences are often shared far and wide, I hope this review serves as a reminder of the impact your staff has on customers' lives. Their kindness has not gone unnoticed, and it's a testament to the positive work culture you've fostered. By acknowledging and celebrating their efforts, you're not only showing appreciation for your team but also sending a strong message that exceptional service matters and doesn't go unnoticed.